Privacy Policy

Millie & Maisie operates this website and places a high priority on safeguarding your privacy. It is crucial to read this privacy policy attentively, as it outlines essential details regarding:

The personal information collected about you, how we handle your information, with whom your information may be shared.

Millie & Maisie, referred to as 'we' or 'us,' is recognised as a 'data controller' under applicable data protection laws, including the EU General Data Protection Regulation (GDPR). This denotes that we are responsible for and control the processing of your personal information.

We process details such as your name, address, email address, and phone number when you avail services from us or contact us.

Communications with you, including telephone conversations and emails, may be monitored, and recorded for quality assurance, training, fraud protection, and compliance purposes.

Cookies, small text files placed on your device when using our website, may be employed to monitor website visits, page navigation, and other traffic data. This aids in building a user profile. Some data will be aggregated or statistical, ensuring individual identification is not possible. You can configure your browser not to accept cookies, but this might impact certain website features. For further information on managing cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

We collect information to identify you, process your order and payment, conduct anonymised research, statistical, and behavioural analysis, detect and prevent fraud, customise website content to your preferences, notify you of website or service changes, perform security vetting, enhance our services. 

We may disclose your personal data to our agents, service providers, and law enforcement agencies for specific purposes outlined in the policy.

We will use technical and organisational measures to safeguard your personal data, for example, any personal data is stored using password protected systems, we store your personal data on secure servers and payment details are encrypted in line with the Momence security systems which you can read about here: https://momence.com/webflow/documents/privacy-policy.pdf

While we implement technical and organisational measures to protect your personal data, we cannot guarantee absolute security due to the inherent risks associated with internet use. For concerns about your information, please contact us.

Visit www.getsafeonline.org for detailed information on safeguarding your information, computers, and devices against online threats.

You can request a copy of your information through a subject access request.

You can require us to correct any mistakes in your information held by us.

For inquiries about this privacy policy or your information, contact us at: info@millieandmaisie.com

This privacy policy may be updated periodically. Check this policy occasionally to stay informed about the latest version applicable each time you access the website.